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Sales Support Across Five Markets

Client: VUE International

Location: Poland, UK, Germany, Italy, Lithuania

Cooperation since: 2014

Project: digital channel development

Scope of work: product design, integration and implementation, ongoing support and maintenance

Project backround

VUE International is one of the leading cinema operators in the world. The group manages some of the most recognized cinema brands across key European markets and Taiwan, including Multikino – a very popular brand in Poland. Since its early days, the company’s growth has been driven by a commitment to delivering top-tier entertainment by combining great content, cutting-edge technology, and exceptional cinema experiences.

Our partnership with VUE began with a project delivered for Multikino – which we describe in a separate case study. The success of that collaboration led to us being entrusted with an even more ambitious and complex challenge.




VUE International needed a unified e-commerce platform that could facilitate efficient collaboration between teams operating in five different markets – Italy, Germany, Poland, Lithuania, and Latvia. The new solution was expected to not only support the evaluation and mapping of local initiatives but also enable the development of a consistent, long-term strategy across the organization.

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Solution

We implemented a multinational e-commerce platform based on Sitecore (v 8.1), creating a consistent yet flexible environment for all five markets. The project was based on:

  • A shared user interface
  • A single code repository
  • Country-specific customization of functionalities

A critical element of the implementation was the integration with various ticketing systems – Vista, Eurobilet, and Crea – as well as ongoing technical support and service-level guarantees (SLA).

Technology

Project management

IPMA, SCRUM, Jira, MS Project

Technology

Sitecore v 8.1, .NET, MS SQL Server, AWS EC2 hosting, Cloudfare

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