A stable, always available, and high-performing intranet
We minimise the risk of downtime and errors through continuous monitoring, incident management, and efficient administration.
Workai Support and Maintenance
We provide comprehensive Workai support and maintenance – from ensuring platform stability to continuous functional development and full operational ownership.
Ensuring a reliable intranet for your organisation
Workai is the central hub for internal communication, HR, and employee processes. To perform reliably, it requires continuous monitoring, optimisation, and development.
We provide end-to-end Workai support and maintenance – covering administration, technology, content, configuration, and communication processes. We ensure platform stability, security, and continuity, supporting both editorial and IT teams.
We provide end-to-end Workai support and maintenance – covering administration, technology, content, configuration, and communication processes. We ensure platform stability, security, and continuity, supporting both editorial and IT teams.
Our support includes:
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Workai administration and configuration
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Operational support and SLA
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Environment monitoring and maintenance
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Content maintenance and editorial support
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Platform development and implementation of enhancements
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Structure optimisation and content organisation
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Workai reporting and analytics
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Support for editorial and project teams
What do you gain?
Reduced workload for IT, HR, and communication teams
We take over the operational management of Workai – from technical issues to content and governance.
Platform development aligned with your organisation’s processes
We regularly introduce improvements, new features, and integrations – ensuring Workai evolves alongside your business.
Full control over content quality and intranet structure
We maintain order, content quality, metadata, and communication consistency across the entire Workai ecosystem.
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See how else we can support you
Workai Configuration
We tailor Workai to your organisational structure, roles, processes, and security requirements.
Workai Content Migration
Migrating content from SharePoint, Confluence, and legacy CMS, organising it and aligning with current standards.
Workai Data Analysis & Reporting
Analysing user behaviour and content effectiveness, with reports and recommendations for intranet optimisation.
Workai Custom Solutions & Apps
Developing custom extensions, modules, and integrations with Microsoft 365 and enterprise systems.
Workai Workshops
Training for editors, administrators, and communication teams in Workai, governance, and intranet best practices.
Workai Information Architecture
Designing intuitive, scalable intranet structures for Workai and Microsoft 365 based on data analysis and UX research.
See how we support clients in their transformation journey
Vue
Sales support across five markets
A global cinema operator needed a unified e-commerce platform for content and ticket sales across five markets. The Sitecore solution integrates local systems and streamlines coordination of international operations.
View case study
Adamed
A modern medical education platform
How do you engage doctors, partners, and patients in pharma? This educational platform, built on Kentico DXP, shows how personalization and marketing automation help deliver up-to-date medical knowledge in an engaging way.
View case study
Adamed
Smarter marketing decisions through modern analytics
We built an analytics ecosystem for a leading pharmaceutical brand to support an educational portal. A hybrid GA4+UA setup and data strategy enhanced marketing efficiency and user engagement analysis.
View case study
FAQ
We offer SLA levels tailored to your organisation’s scale and needs – covering incident handling, administration, and operational support.
Yes. We support models where we take full responsibility for managing the entire platform.
We monitor key metrics and system logs, and our team responds according to defined procedures and priorities.
Yes. We design and implement new platform components, integrations, and process improvements that enhance team productivity.
We analyse traffic, interactions, search behaviour, and content performance – and recommend specific improvements to structure, content, and configuration.
Have questions? Let’s connect
Contact us to discuss your intranet support and maintenance needs and define the most effective approach for your organisation.
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